If you run a fleet, the thought of a compliance audit can be unsettling, especially when your reputation and licence are on the line. At Hauliers Hub, we support operators before, during, and after the audit process. Here's a clear breakdown of what you can expect and how to prepare.

Why Audits Happen

Audits are designed to ensure that operators are complying with the rules set out in their Operator Licence. They focus on road safety, vehicle maintenance, driver management, and administrative processes.

Why You Might Be Selected

Operators are usually selected for audit due to:

• Issues flagged at roadside checks

• A high-risk OCRS (Operator Compliance Risk Score)

• Complaints or tip-offs

• Public Inquiry referrals

• Being a new or expanding licence holder

What the Auditor Will Check

During the audit, expect the auditor to look closely at:

• Maintenance schedules and safety inspection records

• Daily defect reporting systems

• Tachograph data and working time compliance

• Driver licence checks and training history

• Transport Manager involvement and record-keeping

• Evidence of systems and controls (policies, procedures, audit trails)

Common Issues Found

Operators often get caught out by:

• Missing or incomplete maintenance records

• No evidence of driver defect rectification

• Poor control over drivers' hours and rest periods

• Lack of training records or induction processes

• Gaps in documentation or poor file organisation

How to Stay Compliant

• Use the Hub: Members of the Hauliers Hub get access to checklists, templates, and expert advice.

• Carry out regular checks: Monthly or quarterly audits can spot issues early.

• Train your team: Everyone should know what good compliance looks like.

• Use digital tools: Automate document storage and reminders to stay on top of admin.

Need Support?

If you're not 100% confident you're ready for a DVSA visit, we're here to help. Hauliers Hub offers tools, training, audits and ongoing compliance support — all in one place.