Help Hub

News, info and articles to help you keep up to date and answer the most common questions in the haulage industry.

Practical guidance, industry updates and answers to common questions about HGV operator licence compliance and transport management.

Explore our articles to stay informed, understand your responsibilities and keep your operation compliant.

Help Hub

Tacho Trouble

13 March 2024

Ongoing Compliance Assurance

Tacho Trouble

Here is a question that came to our helpdesk yesterday:

Question: Help needed! Our driver's digital tachograph card is stuck in the vehicle after a fault. Can they drive another vehicle with print-outs while we get it fixed?

Answer: No go on print-outs, I'm afraid! Since the card isn't lost or damaged yet, they can't drive on print-outs. The vehicle needs to go to a maintenance provider or tachograph centre to remove the card safely. 🛠️🚛

📝 If it turns out the card will be damaged upon removal, the driver needs a letter from the tachograph centre to confirm this. Then, they can apply for a new card and drive on print-outs for up to 15 days or until the new card arrives.

Stay safe and compliant, folks! 🚚📈

#HaulageSolutions#RoadSafety#ComplianceMatters#ldptransport

```